Today is Twitter's birthday. It's been seven years since the popular social network was first launched.

In honor of the milestone, we've compiled this list of tips for how entrepreneurs can get the most out of Twitter for their businesses:

1. Ensure your Twitter account reflects your brand.

Believe it or not, some companies don't take full advantage of Twitter for branding purposes. When setting up your account, create a handle that's related to your brand name and use your company logo as your Twitter picture.


2. Keep photo size in mind.

When choosing images for your profile, be mindful of the type of image you're selecting and the size it will appear. Profile pictures, for instance, are small: 81 x 81 pixels. Your header image should measure 520 x 260 pixels. More: How to Size Images on Social Media: A Cheat Sheet (Infographic)

3. Go beyond general, impersonal marketing messages.

Of course you want to use Twitter to spread the word about your products and services. But if that's all you share, and if you share them frequently, you can bore your customers and turn them away. In addition to your marketing, sprinkle in unique, personalized messages that engage consumers one-on-one, as well as links to interesting, useful articles online.

4. Don't ignore customer service.

An increasing number of your customers are most likely taking to Twitter to voice their satisfaction -- and potentially their problems -- with your products and services. Don't ignore these messages. Monitor Twitter for mentions of your brand and respond quickly to any questions or concerns. You might also consider creating a secondary account specifically for customer service.

5. Use hashtags wisely.

You can use hashtags -- a word or series of characters preceded by the # symbol -- to categorize messages and can make it easier for other Twitter users to search for tweets. But remember that you can't control what your followers and others on Twitter will say using hashtags you've created. Some of those comments could be negative or otherwise used in ways you didn't intend.

6. Play nice.

You might be tempted to talk politics on Twitter. Or bash your competition or voice personal opinions about sensitive topics. But if you wouldn't say these things in front of clients, it's probably best to keep them off your branded social media accounts. On Twitter, adopt a tone that reflects your company's image and keep your personal opinions to yourself.

7. Try creating a Twitter contest.

Help spread the word about your products and services for free. When a third party spreads positive comments about your products or services, it gives your company credibility and helps sell your products. More: How to Create a Successful Twitter Contest

8. Track analytics to develop more effective marketing campaigns.

Although Twitter doesn't really offer an internal analytics program for standard users, tools such as Tweriod and Followerwonk can allow users to track things like the geographic distribution of followers and the hours your followers are most active. Understanding this type of information can help you plan more effective marketing campaign and schedules.

9. Clean up your account.

On Twitter, one of your primary goals should be to interact with followers. Consider unfollowing low-quality accounts including spammers and people who don't follow you back. FriendorFollow is a popular service that makes it easy to see and disconnect from any non-followers.

10. Change your password regularly.

You don't want your branded Twitter account falling into the hands of hackers. Change your passwords frequently, and consider using random numbers, letters and symbols that aren't necessarily related to your brand.







































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The look and feel of Facebook's News Feed is getting a major overhaul. The social networking giant said the new design will emphasize content from your friends and the brands you've liked with larger and more vibrant photos, articles, videos, events and maps.

Additional updates include a left-hand navigation menu and new feeds. The feeds will allow users to view specific types of content that is most important to them. These include feeds from all friends, music, photos, games and specific lists of people or brands a user follows.


The new look will be consistent across Facebook whether you access it through a mobile device or the web. The redesign is only visual, Facebook said, meaning the algorithm that determines the content that people see and when they see it will not be changed.

As a business owner, these News Feed changes represent an opportunity to more visually represent your brand on Facebook. Here is how you can take advantage of the new News Feed look:

1. Be more visual.

Facebook users tend to respond better to visual content in the News Feed. You can now increase engagement with your brand by posting more visually appealing content that will be larger and more vibrant.

2. Make sure your ads are in News Feeds.

If you're advertising on Facebook, ensure your ads are getting into the News Feed. They too will be more rich, vibrant and engaging.

3. Get discovered. 

Another new feature is the "Following" feed, which collects and displays all content from friends you're connected to and brands you've liked in chronological order. This means that your fans now have a place where they can see all of the content you publish.

4. Have an eye-catching cover photo. 

Whenever you add a new friend or like a new restaurant, for example, you'll see the cover photo for that person or that business's page appear in the News Feed. According to Facebook, this change is designed to provide more context about your Page, so make sure the photo is eye-catching and visually representative of your Page.























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