Creation, consumption and access to content and information has changed so much in the last decade that the landscape is not able to be recognized.



Paper has been replaced by software and media is now residing on computers disguised as phones.
Books are now ebooks, newspapers are websites and Twitter feeds and content are created by writers disguised as bloggers who publish without an editor to be seen.

We read and view on smart phones and tablets. These did not exist a few years ago.

Seldom do we deep dive and spend hours in a book but read a blog post and consume in bite size chunks. Our knowledge consumption is dominated by snack packaged content that we skim and scan.

Vast libraries of books that weighed tonnes are now loaded on our Kindles, Nooks and iPads that we carry in our hand and access anytime, anywhere.

Content creation needs to adapt

Our changing habits, new media preference and content consumption platforms demand a different way of thinking and practice if we want to maintain relevance in a digital world.

How you create content has to adapt to this new environment.

Long form needs to be made into short formats. Big blocks of text need to be broken up. Don’t like reading?…. well now you can watch a YouTube video.

More choices, more information that is fun to read and view.

7 tips for creating engaging content

So what are some tips and tactics to keep in mind when writing a blog post, creating a website or designing a video or other multimedia to achieve attention and engagement.

1. Simple

My cousin used to accuse me of using big words. He was right. It only confuses people. The curse of knowledge means that a subject we know can include acronyms and unintelligible words for the beginner. You need to be reminding yourself and on the lookout for not trying to be too clever or smart and hence leave our audience behind. One syllable words can be much more effective than three or four.

2. Headlines

You only have seconds on the web before people click away. Learn the art of attention seeking first to ensure the reader and viewer will want to read the rest. This also applies to the introductions to the article. When you do a Google search you see the headline and a description. Both of these are important in that order. Titles to videos, Slideshare content, images and tweets are also in this mix.

3. Structure

The title has made your reader turn up…. now the challenge is keeping them engaged. No walls of text please. Short paragraphs of 2-3 sentences and subtitles that draw them in like a magnet are vital. The other content tactics include keeping it snack size and use bullet points and lists. By lists, I mean doing what is in this post “7 Tips”

4. Conversational

Society is moving from formal to informal. We still wear suits but only for special occasions (unless you’re a banker or a lawyer). Writing is also part of this culture trend. Write how you speak and you will have a better chance of getting readers to come back. Conversational writing is seen as authentic and real.

Forget stuffy.

5. Stories

Want to make a point?… use a story. Your reader will remember the story as it will touch and stir their emotions. Using it in the introduction can be very effective.

6. Multi-media

Create content and make it into a variety of media. Nothing stopping you taking a written article and repurposing it into a video, slideshare presentation, podcast, a transcript or even an infographic. We all have different preferences for media consumption.

Be inclusive and you will reach a larger and wider audience.

7. Responsive

Our web viewing was dominated in the past by computer screens. Some were 13 inches and others were 15.  With reading often being spent with a mobile in your hand or even a 32 inch high definition widescreen at your desk, making websites and blogs that “respond” to different screen sizes so it is easy to read and view no matter what device you are using is becoming essential.

This is called “Responsive” design and templates for WordPress blogs and websites should be considered and are now readily available.

Time to update your website or blog?

Here is a place to learn how to create content

Learning to adapt to these changes requires education and you can teach yourself or you can be guided. One I have been checking out and reviewing is a free educational website called Open2Study, which offers a course called “Writing for the Web”

It includes 4 modules covering these topics:

1. Why writing for the web is different – This topic takes a closer look at what I touch on in my tip on structure
2. Characteristics for good content – This module takes a deeper dive in regards to my tip on multi-media
3. Writing effective content – Structure that I mentioned in tip #3 is an important part of this module
4. Looking after your content – This looks at things like the importance of search engines and maintaining your content which goes beyond my 7 tips mentioned in this post.

In total there are 38 videos that walk you through the basics. My experience taking this online course was the following

• It’s easy to use
• Guides and reinforces with simple quizzes
• Assessment at the end of each module allows you to gauge your understanding
• Very professional video production with great sound clarity

There are a couple of suggestions I would make that I think would make this online education series have broader appeal. Also repurpose the content into a podcast (so I could listen to it in the car or even in the Gym) and possibly provide a transcript in a PDF format for those that love to read rather than just view.

The next intake of students for Open2Study is on July 1. I would recommend it to anyone who is new to writing for the web and wants to learn how to create and write optimal content for the web whether that is a blog or a website. It’s also free!

Twitter is underwhelming at 140 characters. Any sane person would say “What do you do with that?”

Why limit yourself to so few words when there is a dictionary
and an encyclopedia available and limitless communication at your disposal.

Its brevity is both an enigma and its charm. It has been its weakness and strength due to that simplicity.

Keeping it simple is not without success precedent.

One of the most successful children’s books of all time was written with only 50 words. It was a challenge thrown down to Dr Seuss by his editor when he was about to write his  next book “Green Eggs with Ham“.

Simple is good.

The history of short and simple

Just over twenty years ago on December 3, 1992 the message “Merry Christmas” was sent by software engineer Neil Papworth to the Vodafone director Richard Jarvis.

That was the world’s first text message. It was short and it was simple.

Who would think that 20 years later that:

• 6  billion messages would be sent every day in the USA
• 2.2 trillion texts would be sent every year in the USA
• 8.6 trillion SMS messages would be created every year around the planetText messaging would be a $150 billion a year industry

It is the messaging of choice for most teenagers. The adults have also realized its time saving capabilities.

People have also understood that having a conversation is maybe not something you always want to do.

Twitter wants to transform video messaging

Twitter has just announced a smart phone app called “Vine” that allows you to take a video that is limited to 6 seconds and continues to loop.

It is not alone with the idea.

There are competing apps called Viddy and Tout that do much the same.

So what can you do with a 6 second video and it raises this question again.

Why bother?

Maybe we shouldn’t be so quick to put the boot in. Twitter took texting to a new level and put it on steroids. Maybe a short and simple video is enough to get a powerful message out that is memorable.

Is less more?

How could you use Vine for marketing?

Viddy thinks that 15 seconds is the right length for a video short message while Vine has chosen 6 seconds. Maybe there is some science behind both but let’s look at some possible ideas for marketing with a short video.

Here are 6 ideas:

1. The brand elevator pitch

Want people to understand what your brand is all about. The elevator pitch is where you wrap it up in one sentence or two. 6 seconds is maybe enough.

How could you make it visual and viral.

2. Product demonstration

One to two minute video reviews of products in your online store are now maybe too long. Why not experiment with six seconds?

3. Launching a new product or service

Explain your new product in six seconds if you can. (If you don’t then use YouTube). Maybe your messaging will  get better as you learn to communicate the key features and not the unnecessary.

4. Give your brand a personality

Social media allows and wants you to give your brand a personality. Use Vine to make it real and authentic. Make it quirky or innovative.

Many brands want an image that goes beyond bland.

5. Marketing a promotion

Use a 6 second Vine video to market a new promotion. This could  be a new book, song or  a movie or even an event. How long do you need to communicate something new. Remember the power of simple.

6. Announcing a special offer or discount

50% off. How long does it take to announce that special offer for your clothing store?  Make it visual, aural and shareable.

If you want to look at how 15 businesses are using the Vine video app for their brand. Check out this post over at Hubspot.

What about you?

How do you think you could use a six second video on Vine to market your business and brand? Do you even want to?

Do you think this idea will stick or do you think it is a fad?

Look forward to your comments below. Tell us your thoughts and ideas.








































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Once upon a time, you could launch mass email campaigns with the assumption that a significant portion of the emails would find their way to a desktop computer. But no longer.

Smartphones have changed the game. To better understand the challenges you now face, let’s carefully consider the perspective of the smartphone user.

Enter Pete, your typical smartphone user. Pete is a thirty-something male who purchased an iPhone last October. He uses it frequently to change his Facebook status, upload vacation pictures, tweet witty opinions, check the weather, browse YouTube videos, text his friends, and check his email—all while he drops off dry cleaning, picks up a latte, walks to the office, and eats a burrito for lunch.

As you can see, your message in Pete’s inbox has a lot of competitors for his undivided attention. In fact, there are so many competitors that nothing wins Pete’s sustained attention for long, and you have to be smart to get a slice of it. This is the new game.

Here is what you need to know to play it well.

#1: Pete Will Read Your Pre-Header

When Pete receives your message on his smartphone, he is going to see three things, one right after the other. The first is the sender (you), the second is the subject line, and the third is the preheader (the first few lines of your email). If you don’t make the most of it, the preheader may be all that Pete reads of your email before deleting it.

Your goal is to get Pete to open the email based on what he reads in the pre-header. Come up with something catchy, or link a plain-text version of the email in the preheader (remember that not all mobile devices can read HTML). The preheader does not have to be fancy, but it should be inviting.

#2: Your Email Is Under Pete’s Thumb

After Pete has read the preheader and then opened your email, he is open to encountering any number of frustrations. Maybe that important cheeseburger image didn’t load. Or maybe your double columned newsletter is difficult to navigate now that it has been shrunk to microscopic proportions. Or maybe you stacked three links right next to each other and his giant thumb can’t open the middle one.

You do not want Pete to face any of these problems. The best way to avoid them is to check what your email will look like on a variety of mobile devices. There are websites that will provide demo versions for different mobile devices. Find one and test your design before you send out a mass email. In short, your email should be understandable, readable, and clickable no matter what screen Pete uses to read it.

#3: Pete Is Probably On the Go

This means that he doesn’t have time to read a novel on his phone while running to catch his flight to Chicago. In other words, keep your email short and sweet. Have a tightly focused call to action to which Pete can easily respond. Make it simple for Pete to go to your landing page (which should also be compatible with his iPhone). Make it even simpler for Pete to share your product through his social media networks.

After all, Pete is not just another potential customer. Pete represents a highly connected network of potential customers. He’s compulsively addicted to Facebook, Twitter, and YouTube—they never leave his thumb or his pocket. By reaching Pete with your mobile email marketing campaign, you can possibly reach his friends too. But only if you play the game.





































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