Creation, consumption and access to content and information has changed so much in the last decade that the landscape is not able to be recognized.



Paper has been replaced by software and media is now residing on computers disguised as phones.
Books are now ebooks, newspapers are websites and Twitter feeds and content are created by writers disguised as bloggers who publish without an editor to be seen.

We read and view on smart phones and tablets. These did not exist a few years ago.

Seldom do we deep dive and spend hours in a book but read a blog post and consume in bite size chunks. Our knowledge consumption is dominated by snack packaged content that we skim and scan.

Vast libraries of books that weighed tonnes are now loaded on our Kindles, Nooks and iPads that we carry in our hand and access anytime, anywhere.

Content creation needs to adapt

Our changing habits, new media preference and content consumption platforms demand a different way of thinking and practice if we want to maintain relevance in a digital world.

How you create content has to adapt to this new environment.

Long form needs to be made into short formats. Big blocks of text need to be broken up. Don’t like reading?…. well now you can watch a YouTube video.

More choices, more information that is fun to read and view.

7 tips for creating engaging content

So what are some tips and tactics to keep in mind when writing a blog post, creating a website or designing a video or other multimedia to achieve attention and engagement.

1. Simple

My cousin used to accuse me of using big words. He was right. It only confuses people. The curse of knowledge means that a subject we know can include acronyms and unintelligible words for the beginner. You need to be reminding yourself and on the lookout for not trying to be too clever or smart and hence leave our audience behind. One syllable words can be much more effective than three or four.

2. Headlines

You only have seconds on the web before people click away. Learn the art of attention seeking first to ensure the reader and viewer will want to read the rest. This also applies to the introductions to the article. When you do a Google search you see the headline and a description. Both of these are important in that order. Titles to videos, Slideshare content, images and tweets are also in this mix.

3. Structure

The title has made your reader turn up…. now the challenge is keeping them engaged. No walls of text please. Short paragraphs of 2-3 sentences and subtitles that draw them in like a magnet are vital. The other content tactics include keeping it snack size and use bullet points and lists. By lists, I mean doing what is in this post “7 Tips”

4. Conversational

Society is moving from formal to informal. We still wear suits but only for special occasions (unless you’re a banker or a lawyer). Writing is also part of this culture trend. Write how you speak and you will have a better chance of getting readers to come back. Conversational writing is seen as authentic and real.

Forget stuffy.

5. Stories

Want to make a point?… use a story. Your reader will remember the story as it will touch and stir their emotions. Using it in the introduction can be very effective.

6. Multi-media

Create content and make it into a variety of media. Nothing stopping you taking a written article and repurposing it into a video, slideshare presentation, podcast, a transcript or even an infographic. We all have different preferences for media consumption.

Be inclusive and you will reach a larger and wider audience.

7. Responsive

Our web viewing was dominated in the past by computer screens. Some were 13 inches and others were 15.  With reading often being spent with a mobile in your hand or even a 32 inch high definition widescreen at your desk, making websites and blogs that “respond” to different screen sizes so it is easy to read and view no matter what device you are using is becoming essential.

This is called “Responsive” design and templates for WordPress blogs and websites should be considered and are now readily available.

Time to update your website or blog?

Here is a place to learn how to create content

Learning to adapt to these changes requires education and you can teach yourself or you can be guided. One I have been checking out and reviewing is a free educational website called Open2Study, which offers a course called “Writing for the Web”

It includes 4 modules covering these topics:

1. Why writing for the web is different – This topic takes a closer look at what I touch on in my tip on structure
2. Characteristics for good content – This module takes a deeper dive in regards to my tip on multi-media
3. Writing effective content – Structure that I mentioned in tip #3 is an important part of this module
4. Looking after your content – This looks at things like the importance of search engines and maintaining your content which goes beyond my 7 tips mentioned in this post.

In total there are 38 videos that walk you through the basics. My experience taking this online course was the following

• It’s easy to use
• Guides and reinforces with simple quizzes
• Assessment at the end of each module allows you to gauge your understanding
• Very professional video production with great sound clarity

There are a couple of suggestions I would make that I think would make this online education series have broader appeal. Also repurpose the content into a podcast (so I could listen to it in the car or even in the Gym) and possibly provide a transcript in a PDF format for those that love to read rather than just view.

The next intake of students for Open2Study is on July 1. I would recommend it to anyone who is new to writing for the web and wants to learn how to create and write optimal content for the web whether that is a blog or a website. It’s also free!

Content marketing is part art with a touch of science.

Creating great content requires a word smith or a creative video producer. The better this foundation is, the more attractive the content is to the viewer and increasing its chances for sharing on the web.

That’s the art part.
So we all know that high quality content and social media sharing and engagement are the driving force behind traffic and conversions. Yet most people don’t have a clear strategy for tracking and analysing performance.
This is the simple science.

Most of us periodically check our Google Analytics to find the number of visitors, or referrals from Google or Facebook, but few know how to use other data available in analytics to maximize their social media and content marketing strategies.

Do you know how to use Google Analytics data to come up with ideas for new articles? Or how Pinterest analytics can help you learn more about your buyer personas, thus helping you shape your message?

In this article I will discuss 6 simple ways to use analytics data to assist with your content marketing strategy.

1. Using long-tail keywords for keyword research

Keyword research is an easy way to brainstorm content. While you might optimize your site architecture with your primary keywords, you also probably know that these should be used sparingly in order to avoid picking up red flags by Penguin.

However, the long-tail keywords you find during your keyword research can still be incorporated into your content. Keyword buckets and competitive research should yield hundreds of potential keywords that can be used as inspiration for content.

If the content is going onto your site, use keywords as the base for article titles and organize them to create a flow for an editorial calendar. High-value keywords can be interspersed with diverse and low-competition keywords, all of which will benefit your site, while allowing you generate large amounts of content and keep to a regular posting schedule.

Start by going to Google Analytics, and pulling a Search report by keyword (Traffic Sources > Sources > Search > Overview). Change the number of keywords displayed to 100. Then take those keywords and use them to run a ranking report. Identify keywords that have brought you traffic but you are not ranking in the top 5. Then use those keywords as part of your content marketing efforts.

2. Creating personas 

When publishing content you should always have a target audience in mind, but within that audience you can develop buyer personas that will help you understand who you are writing for and what their interests will be. You want to consider which stage of the purchase funnel they belong to as well as what questions they may want answered.

As you move along your publishing schedule, you will begin to see which personas respond to your content. Perhaps those in your top-of-the-funnel persona comment most on general advice articles, while those toward the bottom of the funnel are more likely to share your latest company updates on social media. You want to be aware of what they are responding to and react accordingly.

You can track social shares with a tool like TrackUr, or of course, Google Analytics.

3. Studying pinterest

When it comes to content marketing, Pinterest is a valuable social media platform. Pinterest is based solely on unique, shareable content, which makes it the perfect pool for brainstorming and testing out ideas.

Determine what category your content falls under and at a quick glance you can see what types of content are trending and getting the most repins. Look at sites like Repinly which tracks the most popular pins and boards on Pinterest to get ideas of what content will perform well on Pinterest, and what you should be pinning to gain your own Pinterest following.

Once you’ve begun pinning you can delve into analytics data with tools like PinLeague, which I use to look at the statistics of images that Iíve pinned as well as what images have been pinned from my website. You can see what images and pins are getting shared and by whom, which can give you insight into your audience demographics and help further develop your buyer personas.

4. Benchmarking real-time data

Benchmarking is also extremely important to keeping on top of your content marketing efforts. These tools can help you grasp the popularity of your content and what direction it should take by providing a range of metrics.

Cyfe is the benchmarking dashboard Iíve found most useful as it allows me to track a variety of metrics on multiple social platforms, and displays that information all in one place for quick, real-time analysis of social followers, visitors, leads and customers.

Comparing this data to a site-specific tool like Pinleague will allow you to better understand what content your audience is responding to, and the better you understand your audience, the sooner you will be able to produce content that is valuable and relevant to that audience.

Cyfe is a tool that i refer to on a daily basis. It allows me to, at a glance, see how all of my sites and clients are performing. I can see traffic trends, social shares, and much more. From this view, I can then investigate if I see a major spike or decrease of traffic. For example, if there ís a spike in traffic and social shares, I will then go to Google Analytics and find the landing page that generated this traffic and social shares. Then, based on the content, I wíll write more content specific to this topic.

5. Sharing site-specific content

Now that you have an understand of exactly what content your audience wants, you can begin to create strategies specific to each site you intend to share it on.

Pinleague will give you an idea of what content is most shareable on Pinterest. If, for example, a company that sells study guides posts an infographic on the college acceptance rates, and gets 10 unique pins and 500 repins, then any future content they develop on college statistics should be accompanied by strong graphics so that it can be easily integrated into Pinterest.

At the same time, fans of their Facebook page might prefer study guide updates or the latest discounts, which reveals that Facebook might be the best site for attracting traffic and conversions. By paying attention to analytics data you can convert them from followers to potential clients to sales.

6. Repurpose content 

Now that you are tracking and investigating the success of your content, you have access to a wealth of data about the performance of your content. Let’s say that one of your infographics gets tons of repins. Why not convert this infographic into a video? Or write an article based on the content for the infographic, or vice versa?

Repurposing content, especially content that you already know is successful and your audience really likes, is an excellent way to increase your reach without taking much of a gamble. Youíd be maximizing your resources to create more opportunities for conversions.

How to get started

So I have given you the theory, now let’s get to practicalities:

1. Set a weekly task for yourself to visit your Google Analytics account and check the performance of your content based on Landing Pages and Keywords. Check out bounce rate, engagement, conversion rate, etc for these so you can determine how your content is performing.
2. Set up a ranking tool. If you donít already have keyword tracking in place, go to AuthorityLabs and create an account. Enter your most popular keywords, as well as keywords that are bringing you the most traffic from Google. Plan on creating more content around keywords that are bringing in traffic but not ranking in the top 5.
3. Set up social media analytics software†to track your social shares and in-depth statistics for Facebook, Twitter, Google Plus and Pinterest. Cyfe is also a great dashboard to set up as an overview.
4. Use the data from all the sources mentioned above to modify your editorial calendar and content marketing strategy.

How do you use Analytics for content marketing? What has helped you maximize the efforts of your content marketing strategy? Don’t be shy….share!

So you’ve been told to create a Facebook business page right? Apparently having a page will put your business on the map, you’ll drive loads of leads to your website, blog, offers and make a ton of sales!
Along the way you’ll also build your credibility, reach and influence and perhaps become a celebrity CEO or a well known public figure (if that floats your boat!)

Well, all this is actually true! It can all happen and more, there is a “but” though and it’s a BIG one!

It will come down to the amount of time and effort you put into your page. Unfortunately we can no longer just slap a page up and people come flocking.

Oh no, times have changed on Facebook.

So what are the fundamental things you MUST do to get your first 1,000 fans on Facebook and consequently your leads & profile?

Here’s 10 Steps which, if carried out with gusto and invested in regularly will bring you untold rewards of great engagement and exposure! Ready? Let’s begin.

Step 1. Make your page interesting

I know this sounds obvious, but actually you wouldn’t believe how many boring pages there are on Facebook. This of course is great news for you as it means the market is wide open for fabulously designed interesting Facebook pages!

Here’s what I mean by interesting;


Step 2. Create epic content

This is a toughie. You would have to be some kind of Super Hero if you could create EPIC content with every post you make. But you must strive to deliver the most interesting, relevant and results based content you can for your target market.

One of the ways to do this is to ask yourself – Will this content I am about to publish create CHANGE! How can I invoke action? How can I add the most value?

All great questions to ask as you make a post and I mean any post, from a small status update to a full on promotional campaign. Need some inspiration for content ideas?

In the meantime by content I mean, status updates, videos, images, comments, blog posts, webinars, contest. Pretty much anything you publish publicly!

Step 3. Invite and tell all your friends

Facebook gives us the opportunity to invite our friends in the admin panel above our page.



So make good use of it and go and ask your pals if they’ll come and like your page.

You could also send a message out to some of your nearest and dearest and ask them to share with their community. Please note this will only work if their community is in the same niche as you. So if your target market is arts & crafts, it’s no good sending it your pal who specialises in personal finance!
Also please don’t SPAM! It’s super uncool. So don’t just send this out to a random group of people in your FB address book, hoping someone will do the right thing. You will end up with lots of people leaving your conversation, probably some spam reports and many unlikes!

Something you can do though, that is super powerful is to post about your new page on your personal wall, (include a photo), asking your friends to like it. I’ve done this very regularly and it always gets great results!

You can also set up a Facebook event announcing your new page and invite all your friends to the event and of course you can offer an ethical bribe in the form of a free gift, but people need to head over to your page to retrieve it. Very effective!

Step 4. Get networking

Absolutely necessary and absolutely time consuming! This is probably the most time consuming role you will have on Facebook but without this your business will grow very slowly!

The more you can get out into the Facebook community and comment on others posts, get involved in the conversation, like pages and generally be a social butterfly, the more you will reap the rewards!

One great tool to help you do this is “Interest Lists”. You can create interest lists for all your favorite pages and people, and then save it as your main news feed. This means you’ll only see posts from the pages and people you most want to see content from / network with and filter out all the noise!

Very effective and time saving!


Step 5.  Run contests

Who doesn’t love a good contest eh?? That’s what makes these little gems go viral! People love to win free stuff! Done correctly contests can rocket your fan base and your customer database in a very short space of time.

The key is to create a page tab for a contest and add a like-gate to the tab. That’s basically an image that overlays on top of the contest information and tells visitors they need to ‘like’ the page before they can enter the contest. You need to be creative with this as it can turn some people off, but on the whole, you’ll get a lot more likes and lots of contest entries also! (Remember on the thank you page of your contest you can encourage people to visit your website and all sorts, but I’ll save the benefits of funnel building for another post!)

Here’s my Top Tips to running a successful contest;

• Make your prize great & relevant! Not just an mini iPad. Remember you want to attract a targeted audience.
• Know the objective of your contest. If you’re simply looking to get a lot of likes and optins over a short period of time, make the contest super easy. A simple sweepstake will do, where the visitor enters their email address to enter. If you want to increase engagement, encourage reviews or create some user generated content for your site, then perhaps a picture contest or a video contest. Remember the higher the barrier to entry the less entrants, but possibly a higher quality more targeted audience.
• Make your contest easy to share! You want it to get out to as many people as possible, so add share links and encourage the entrant to share the contest for an increased chance of winning.
• Keep it short. To create excitement, add a bit of scarcity. Make the contest 1 – 2 weeks max and let everyone know as time is running out to enter. You’ll have lots of frantic activity in the last few days and a nice viral effect!
• Use a 3rd party app and ensure you comply with the Facebook promotional guidelines – https://www.facebook.com/page_guidelines.phpHave fun with it!!!

Here’s 15 more Steps for Creating Successful Social Media Giveaway Contests

Step 6. Host webinars

I LOVE webinars! When I first started my Facebook career way back when, I would say that webinars were the biggest draw of fans to my page and customers to my business! The same is true today. With every webinar I market, present and replay I gather a huge new raft of fans and potential customers.

PLUS and here’s the biggie… A webinar means you create INSTANT RAPPORT with your audience. If you invite people to attend a webinar with you and you spend an hour or so giving epic content and chatting with your audience you will find there is really nothing more powerful, except perhaps to be in a room one to one with them.

Again you can create a page tab for your webinar registration form and market the page. As people come to register for the webinar, because you have an interesting page, epic content and loads going on they will of course like your page and engage with your posts. Thereby building your fan base, your engagement rates and your subscriber database.

Step 7. Facebook ads

I couldn’t write an entire post about increasing your fan base without Facebook ads. Well I can’t nowadays anyway. I remember the days when our posts were seen by the majority of our fans!
Unfortunately this is no longer the case. Our posts are only seen by approximately 10 – 15% of our fans so to get our message out into the news feeds of all of our likers, we have to pay! Whilst I would rather get it for free, as someone who has been in marketing for over 20 years I can also see why FB are doing it this way and I have to say, Facebook ads are cheaper and more targeted than any offline marketing techniques I have used over the years.

So as business owners and marketers we really shouldn’t moan too much!


I have to tell you, the ads that get us the BEST results are page post ads. In other words, you post a normal status update, with a very interesting 90 character first line, a fantastic image and a compelling description and then use the Facebook ads platform to target it specifically. These ads show up on the right hand side of the newsfeed like normal ads, but are more descriptive and have the wonderful social element of people liking, commenting, sharing etc.

You can also get these ads into the newsfeed and hence pockets (via mobile) of your target audience by using the power editor. I’m afraid I will have to leave explanation of using the power editor to another post as it really is a subject all on it’s own. It is there and it is very effective.

Step 8. Interesting threads

OK, we’re heading towards the home stretch here! I have seen some great threads over my time surfing the Facebook landscape. But I have to tell you, they’re few and far between. Most of the stuff you’ll see coming down your newsfeed is absolute drivel! Sorry posters, but it’s true.

Much like Point 1, this leaves it wide open for you to get in there and be original and interesting!

An example of an interesting thread is when it’s more focused on the customer than your business. I saw a speed coaching thread recently that made me go and instantly like the page.

The host had posted – in the next 30 minutes I am going to answer all of your questions, post NOW. He had absolutely loads of comments and questions being fired at him and he went through and answered every single one. It was an amazing thread of info. Another idea is having a guest ‘poster’, So getting someone well respected in your niche and having them come to your wall for a couple of hours to answer fan questions.

Something we used to do was at a specific time on a specific day have a themed event, ie., one very successful one we ran was 60 book suggestions in 60 minutes. We had hundreds of comments, book suggestions and discussions that everyone could get a lot out of. Plus of course a whole load of new likes!

Please note to run these type of ‘wall’ events, you need to be consistent. Just doing one won’t cut it. So only start this if you have the resource to keep it going.

Step 9. Add a Facebook “like” box to your blog/website

Super important and super easy! Add a like box to your blog.

Here’s how.

1. Go to https://developers.facebook.com/docs/plugins/
2. Click on “Like Box”
3. Enter the URL of your fan page
4. Copy the code and paste into the sidebar of your blog or wherever you want it to show on your website.

People can now “like” your facebook page from your website.

Step 10. The engagement circle

This is a little diagram I created maybe a year or so ago and I affectionately called it “The Engagement Circle”.


As you grow your Facebook page and your business, you will build a customer database or a ‘list’ as it’s known in the online marketing world. As you create more content and more posts and hold more events etc, you should be emailing your database and inviting them to come over and like and engage with your page. Not everyone who signs up will have liked your page, so you need to ask them to!

Why do I need them to like my page if they’re already in my email database Jo, I hear you cry? The answer is you want to be able to communicate with your prospective audience on a multitude of platforms. Email, Social Media, Skype, Instant Messaging, Evernote, Drive – there are so many more options these days.

The more channels you can disseminate information across, the more chance you have of getting in front of the eyes of your target market. Remember there is a lot of noise out there, it’s your job as a marketer to cut through that noise and directly impact your potential customers with your Epic Content!

I’m sure you’ve heard this before many times, but please remember it’s about quality not quantity. There’s no point in having a page with 100,000 fans if no-one engages, gets involved or turns into a customer! This is a business remember!

But know this, getting to your first 1000 fans is just the first step. Next you need to turn your fans into customers, but that’s another story coming to a blog post near you soon…..

Now don’t just read – go out and take action on one of these steps today! Right NOW!

Have you ran any super successful fan getting campaigns? If so I’d love to hear about them! Let’s chat! Comment or leave feedback below, I will respond to every single post!

Thanks so much for reading! I hope this post has been useful!

Content curation services, which had been one of the choice tools of marketing experts for some time now, are finally entering the mainstream.



Some research done by the guys over at LikeHack showed that this service is now often used not by marketing consultants but by ordinary people. This is due to information overload and the rising need for content filtering.

For this reason, content curation is evolving from not being only a professional tool but a tool that saves web surfers time as personal service.

The demise of Google Reader is only going to accelerate the use of these tools as people switch to these emerging technologies to filter their content to save them time and increase content relevance.

What is content curation?

A content curator is a service that uses algorithms to show the user only the most relevant and appropriate content with respect to a specific niche or topic. It is a great marketing tool with unusually broad filtering capabilities and information selection that can be used to develop and promote a business. In 2012, Forbes called content curation one of the five hottest new web trends.

Companies like American Express and Whole Foods already actively use this marketing tool to curate content that might be of interest to their customers. Other companies use it to create their own online newspapers or select articles for the corporate blog.


However, content curation has been gradually developing from a niche marketing tool into a mainstream product. Personal content curation services are proliferating*:



Moreover, the team at LikeHack used SEMRUSH to analyze the search engine traffic  to curation sites like paper.li and observed that the increase in the number of visits slowed to nothing in the past six months.

Paper.li traffic:



It is important to note that the actual popularity of the phrase “content curation” has not decreased. On the contrary, GoogleTrends clearly show that the popularity of the keyword query and its various forms is growing.

What does this mean?

It means that more and more people are interested in content curation; it is no longer just for marketing professionals..

Why is this happening?

Everybody knows that the amount of information exchanged through social networks and feeds is growing exponentially, following the well-known Moore‘sLaw. According to LikeHack’s research based on 3 million user accounts, people spend approximately one hour every day looking through unnecessary information. There are several services available today which solve this problem, and they are growing in popularity:  Likehack, Storify, Pearltrees, Getprismatic and others.

For example, here are the stats for GetPrismatic:



Traffic to the site has grown considerably. A similar trend can be observed with other services. Today there are services that allow you to filter your Facebook, Twitter and RSS feed, showing only what’s most interesting and relevant.

4 Content Curation Tools

Here are four tools that will help you get the content you need on the topics that you love without having to Google every time.

1. LikeHack

LikeHack is an easy to use tool that helps save you time by aggregating, curating and delivering the top stories on your topics of interest.

Key features

• Aggregates your Facebook, Twitter and blogs
• Curates and highlights what really matters
• Delivers top stories via web app, e-mail, etc.
• Providing a personal search engine for all your content

2. Storify

Storify users tell stories by collecting updates from social networks to create a new story format that is interactive, dynamic and social. It can source content from journalists, bloggers, editors and people just like you.

Key features

• Top stories – see the best of what other people are posting with stories made from images, videos, links, updates and other media collected by Storify users
• Search – You can search to find media collected on Storify. Search results are based on the resonance each media item has on the platform
• Create your own stories – It lets you curate social networks to build social stories, bringing together media scattered across the Web into a coherent narrative
• Find key elements on different social networks – You can search social media networks to find media elements about the topic you want to Storify. Includes Twitter, Facebook, YouTube, Flickr, Instagram and more
• Curate the elements – Drag and drop status updates, photos or videos to bring together the social media elements that will best illustrate your story
• Add your own voice and narrative to the the elements you have curated
• Embed your stories on blogs and websites using an embed code

3. Pearltrees

Pearltrees in essence is a visual and collaborative library.

Key features

• Collect – Allows you to collect web pages, photos and notes and turn into what they call “pearls”
• Organise – These can be organised on categories into “Pearltrees” that can e synchronised across devices
• Discover – Allows you to explore content already organised by people with similar interests and also collaborate
• Share – Allows you to share what you have created in your library 

4. GetPrismatic 

GetPrismatic is about creating a news feed based on your interests. It’s along the lines of Google Reader and Flipboard.

It finds the things you like on your social networks such as Facebook and Twitter and serves them up to you.



Conclusion

Thus, a marketing tool has also become a personal service. Different software makers use different algorithms for selecting and showing content, but any of them can save the web surfer time and increase their productivity. This niche is expected to grow as long as there is a glut of information and a demand for increased personal productivity and efficiency.

Insights provided by LikeHack, a personal content curation tool that helps people to stay in the loop and still be productive.











































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Most progressive and “cool” companies and brands have embraced social media. They created a Facebook page, a Twitter account and even have a YouTube channel.



If they are real marketing pioneers then they may even have learned how to spell Instagram and know that “pinning” is not just something done by the grannies at the weekly sewing club.

The “geniuses” even know that “Vine” is not just something that grows in the fields of France that leads to much glass clinking, bad jokes and wild dancing.

So the power of social media has been identified to assist and even supercharge creating online brand awareness through the leverage of  ”crowd marketing” that is facilitated by customers and fans sharing your content.

The smart cookies even know that unique fresh content that is popular and resides on your website can provide better search results. Key terms that people use to find your product or service may even appear on page one of Google if your content and search strategy is integrated and honed.

That is gold for any brand.

The challenges

But despite the opportunities there are many challenges.

Creating great content takes time and resources and many organisations have started the journey with enthusiasm but have given up in desperation. They drew up the plan but realised it was a Mount Everest. Blogs were designed and launched but are now desolate and haven’t seen a published post for months. Twitter accounts were started but the tweets are missing and followers are few.

This is due to many factors such as lack of inspiration, the sustained effort needed and the persistence required.

I know what discipline, skill and passion is needed. For the last four years I have painstakingly built this blog on the back of content and technology that has taken me to the teetering edge of keyboard throwing, mouse hurling and laptop launching.

But there are some solutions emerging to help in the battle of content creation and being visible amongst the universe of half a billion websites and blogs.

A solution

For the last 18 months I have been involved in a journey to find a solution to those challenges with a company called Shuttlerock.

It provides a powerful easy to use platform that helps you easily create content that keeps your website and blog fresh, relevant and engaging. It enables your customers, supporters, staff and fans to interact with your website.

Here is a video overview of the concept of how the Shuttlerock software works.

Introduction to Shuttlerock from Shuttlerock on Vimeo.

It is a solution that builds great content for your domain and not just Facebook.  It drives views and engagement to the platform you own.

How does it work?

Shuttlerock is a white label photo and content sharing platform embedded on your website. It allows you to generate, curate and publish photos and stories. It means that your website is no longer one dimensional; it’s now multi-dimensional using customers, staff and partners and their social channels to bring your site to life.



What are the key benefits?

The platform was born out of the frustration of creating content, watching Facebook nabbing all the good photos and not being able to create engagement and content curation at scale.

Here are the key benefits that highlight how it it will assist you with the marketing of your business on a social web that craves fresh unique content.

• More high quality engagement leading to more sales. This is created by the generation of ‘real’ content from ‘real’ people. This “is” content marketing.
• Better interaction with customers AND their friends: a social platform on “your” website. And more control of the customer relationship, content and conversations.
• Creates an on-going source of fresh content which you can share to your company’s social channels.
• Higher search engine rankings. Search engines require fresh content and they rate the social conversations that Shuttlerock encourages.
• Helps you build a valuable email list of your customers and their friends

The key features

The ShuttleRock “software as a service” platform has some powerful features to help you tap into the power of your fans (if you are a sports brand) and followers or customers that love creating content, whether that is a tweet, a photo or other media.

Here are the key features.

1. Content board

It takes minutes to create a content board and you decide whether it’s open to the public or staff only, whether it’s open to voting or not and where it appears on your page.



2. Easily add photos to your site

It’s simple, two-step uploading from a range of sources. No more messing around with cumbersome content management systems or resizing images.



3. Search engine optimisation

Photos are renamed using pre-determined key words to help with SEO.

4. Automatic onsite content creation

Automatic content generation including the hash tags from Twitter, Instagram and Flickr and geotagging.

5. Mobile apps

Content collection doesn’t have to wait to be sent from your computer but content collection can be from a smart phone including Android and Apple.



6. Content publishing control via moderation

Moderation is provided which allows you to accept or reject photos, edit comments or change which board the image appears in before publishing.



7. Prompted sharing

Each time someone shares a photo your brand is centre stage and each share encourages people back to your website.



8. Update multiple social networks at once

You no longer need to chase several channels. Shuttlerock lets you update multiple social networks at once. Create a schedule of posts to your company Facebook pages so something is posted every day even when you have the day off.

9. Demographics and statistics measurement

Demographic information and statistics are presented in an easy to view graph for quick analysis.

10. Integration with 3rd party platforms

Integration with 3rd party platforms including Facebook, Mailchimp and Instagram.

11. Easily create and run a competition

The Shuttlerock content boards create a reason for your customers to send a message to their friends about your business – and drive them to your website.



Some results

The Shuttlerock platform has been added to the marketing toolkits of companies in a range of industries including sports teams, retailers, travel & tourism, real estate and many more.

Some results.

• Progear photography generated 770 shares in the first month getting their brand in front of 77,000 of their customers’ friends.
• Black Cat Cruises created 850 photos in 6 months and lifted their user sessions and online sales by 50% year on year.
• The Queensland Reds football team generated 233 images from 7 content boards in their first 30 days.
• Jucy car rentals increased their Google rankings for ‘Christchurch rental car’ from the second page of Google at #13 to page one at position 3.

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Outreach and submissions only go so far. Sometimes you have to let your content attract links naturally to get the results you want. If you create content that naturally attracts links, it not only saves you time getting them manually, but it also increases engagement on your blog (if it's worth linking to, it's usually worth reading). This is where your content and link-building strategies meet.

How-tos and tutorials.

Whether it's a tool, DIY project or anything else, showing people exactly how to do something is extremely helpful.


Quizzes and tests.

Testing your reader's knowledge and letting them share their results with their friends is always a great idea.

Timely or seasonal content.

Creating the right content at the right time can get you a ton of attention. Creating an infographic on the statistics behind this year's Super Bowl the day after the event is a perfect example. The same goes for seasonal content. Whether it's Valentine's Day, Halloween or Christmas, you can create holiday-themed content that can get a ton of attention over a short period of time (and every year after).

Case studies.

Everyone loves a good case study. Real results with real numbers can instantly catch people's attention. If you offer a product or service, this is a no-brainer. If you give out advice, find someone who's used it successfully.

Printable resources.

People like hard copies of useful guides. By creating a printable resource with an awesome design, you can almost guarantee a few links will come your way.

Creating contests.

Entering contests is great for link building, but creating them is even better. By requiring your participants to write about and link to the contest from their blog, you'll not only get links from them, but their posts will increase the exposure of your contest, thus growing your number of contestants -- and thus, the amount of links you get -- at an exponential rate.

Infographics.

People love data, but sometimes it's hard to digest. Creating an infographic on it is a popular way to change that. Not only will it naturally attract links, but you'll also get other bloggers embedding it, which means even more links. Not to mention you have control over the anchor text of the embed code.

Web tools.

Creating free online tools, such as specialized calculators, is a fantastic way to attract links. They don't even have to be complex. If it could save me five minutes, then I'll probably use and share it.

Interactive -- content your user can alter, change, or remix.

The next big thing in linkbait is interactive content. The reason: because it's flat out cool and few people are doing it.

Review something new.

Just like with news, if you're the first to review something, and if it's awesome, your review will get tons of attention. You can also use this to gain favor with the creators of the product or service you're reviewing.

Webinars.

Spending a couple of hours every month doing a webinar is a great idea for attracting links over the long term. Set up a page on your website solely dedicated to webinars and as you create new ones, the links will roll in each time.

Surveys.

There's generally a two-step process to attracting links with surveys. The first step is asking people to participate. If it's on a particularly interesting topic, reaching out to bloggers, experts and industry news sites to ask to spread the word both on their blog and on social media sites is a great way to attract your first wave of links.

The second step is releasing the results. Combine the release with some nice visualization and a bit of controversy, and you've got yourself a fantastic piece of linkbait.

Google maps mashup.

Google Maps is a great tool, and you can use it to attract links if you get it in front of the right audience. A great idea would be to map out all the industry events taking place this year.

Lists.

1. People
2. Love
3. Lists.

Why? Because the content is super easy to digest.

Debunking myths.

If there's a common misconception in your industry, make sure you let everyone know. If it's big enough, and if your statements are bold enough, you could get some serious attention.

Interviews.

Interviewing industry experts will always be a fantastic way to attract links, but getting them to interview is only half the battle. The other half is asking great questions. A good way to find out what questions you should ask is by holding a Q&A with your blog's community, whether it's on Google+, Twitter or any other site. Ask what kinds of questions your readers want to see answered.












































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With websites and blogs becoming an essential element of business growth, you may have heard of the often misunderstood term “SEO” or search engine optimization.

It needs to be considered as a long term and ongoing marketing strategy for most businesses that have entered the online universe. It is a strategy that if planned and implemented well, will place your website on the first page of a Google search.



Before we begin, I thought it might be a good idea to clearly eradicate common misconceptions around search engine optimisation. Good SEO companies are committed to continue to drive relevant traffic to a website that is aligned to its business goals, not just increasing rankings.

A great benefit of having a website optimised for search engines is that the traffic that it brings is “free”. You don’t have to pay a dime for Google Adwords or Facebook for advertising to drive that all important traffic. For sites that are well optimized for search engines, it can bring 40-50% of the page views to your site.

That is a good.

While as marketers we are well versed in setting the foundations for long term success via search, here are 5 quick and easy tasks you can implement that can have a serious impact on your business.

1. Page Titles

The title tag has long been regarded to be the most important on-page SEO element. Albeit the oldest trick in the book, it works!

For those unfamiliar with the page title, it is the phrase that appears at the top of your browser when visiting a web page. It is also the phrase that appears as the clickable phrase in the search result (shown below).



Best practice dictates that a keyword loaded page title is highly effective at increasing rankings; this 70 character piece of copy (approx.) is also very much an influence on whether search engine users click through to your website. Therefore it is extremely important to test and improve your title to maximize click through to your website of blog.

Pro Tip: For ultimate search ranking performance, move key phrases and words to the beginning of your title.

2. Meta Descriptions

Similar to the title tag, the meta description is yet another piece of information used to describe a website. This piece of information isn’t visible on your website, however search engines display this information to users within the search results (as shown by StyleTread below).



In 2009 Google publically declared that the meta description was no longer used in its ranking algorithm, so what’s the point?

By drawing the user in with relevant and enticing ad copy, you begin to drive relevant users and prospective customers to your website. Be sure when crafting your meta description that you convey your unique selling proposition, calls to action and description of the page all within 155 characters.

Pro Tip: Do you run a Pay Per Click or Adwords campaign? Use your highest converting and best click-through Ad copy to lift your organic click through rate.

3. Google Authorship

Google Authorship is a relatively new concept facing the SEO industry. If Google considers you an authoritative and popular author (Social Shares, links and website engagement), your content should, in theory, be ranked above various other Google listings.

While that is the basic premise of authorship, another cool feature is an ability to get your head shot in the SERPS – instant exposure! As we can see below, Jeff looks right at home in amongst Google’s search results:



As you can see these image-enhanced listings are far more appealing than Google’s usual text listings. If you’re wondering how this affects your SEO beyond rankings, think back to people looking through the search results.  If your listing stands out due to a pretty picture then more people are going to be driven to your website.

If Google authorship is something you’d like to implement, start out by making sure every author featured on your website has a Google+ account. Find easy to follow steps and instructions here. If you’re a WordPress based website, CopyBlogger provides an easy to follow step-by-step guide.

Pro-tip: Go through your archives and ensure all your posts include the correct authorship mark up. For those with limited time and resources, prioritise your best performing pages.

4. Broken Pages

If you’re not signed up with Google Webmaster Tools, what are you waiting for?  When the world’s leading search engine is telling you what’s wrong with your website, listen. For those familiar with the tool, within your website’s profile navigate to: Health > Crawl Errors > Not Found.

This dashboard highlights the dreaded 404 error, an error which occurs when a user requests a page on your website and it doesn’t exist. These can occur through misspelling, deleted pages or even a change of URL structure. From there a user is sent to a page saying ‘404 Error – Page Not Found’. This is usually followed by:

• Prospective customers leaving your website (vowing to never return)
• Search engines no longer considering that page relevant and 
• Valuable authority built up over time to simply vanish as the page no longer exists.

By 301 redirecting these pages to the most relevant page (or the home page, if there is no ‘relevant’ page), you are transferring your valuable authority across to where it matters most, while keeping your prospective customer happy.

Pro-Tip: Ask your web developer to create a custom error document to engage and direct the users to your key pages (for misspellings). To get your creative juices flowing check out these 16 creative 404 pages.

5. Leverage Relationships

Yet another aspect of search engine optimization is ‘links’. These are viewed as votes and make your website or blog more authoritative in the eyes of search engines (and ultimately improve your rankings).

In the wake of Google’s penguin updates, gone are the days of risking your website and livelihood on the back of shady link practices. Links intended to manipulate search rankings are heavily frowned upon by the Big G.

When leveraging relationships, keep asking yourself the following questions:

1. Do you or your business have any memberships or affiliations?
2. Do you have (or can you create) any corporate associations or business partnerships, whether formal or informal?
3. Do you have any suppliers that have websites?
4. Do your customers have websites?
5. Are you involved with any local councils?
6. Are you involved with any education providers?
7. Have you sponsored any charities or events with your services or products?
8. Do your family or friends have websites?

All of these are possible sources of valuable links and promotion of your website. So sit down and work through each of the 8 questions above and outline your plan of attack.

Pro-Tip: Make it easy for your network to link to you! Can you provide your suppliers a testimonial or your clients a badge? By making it easy for your client to link to you, you can increase your chances of gaining valuable links.

Next time your website or blog traffic stagnates, set an hour aside and action all of the above points. I promise you’ll be blown away by the results.










































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Linkable assets are the experts, pages, widgets, tools, discounts, relationships and any other people or pages related to your organization that incentivize others to share a link with their site visitors. When you understand what's linkable about your organization, as well as what types of assets earn links in your market, you'll have a much easier time identifying your link opportunity types. Knowing these types makes you more effective at prospecting for these opportunities.



The following linkable asset categories will help get you thinking about what your organization's linkable assets could be. Thinking broadly and creatively at the beginning of a link-building campaign can open you up to a stronger, more effective campaign design. After all, you could be sitting on a link magnet and not even realize it.

Free apps and tools on your site.

Do you provide any free applications or web-based tools to your site visitors? If so, it's likely that these have already attracted links naturally. If you haven't promoted these tools yet for the purpose of link building, then these assets could help you develop even more links. Be careful, though, when designing and building a tool or app -- they can be expensive (sometimes two to three times what you expect or what you're quoted), can seem to take forever to develop, and could still flop. That said, nothing demonstrates your expertise like a custom tool you've crafted to make your customers' lives easier.

Products and services to give away for donations, contests or review. 

If you have products or services you can give away, you can earn links through donation thank-you pages, through contests, and via product/service reviews from experts in your market. Often this asset is one of the easiest paths to developing links. However, it's fairly easy for your competitors to emulate. Further, these approaches to link building can create enormous and unexpected logistical nightmares, such as shipping and packaging, or even getting the winner's contact information from the site conducting the giveaway.

Widgets, tools, images and data for publishers. 

Have you created widgets, tools, images, or data that publishers of other websites are free to add to their websites? Infographics, embeddable tools, research data, and other types of information created for the express purpose of giving it away is a classic and powerful method for earning links. If you have any of these assets and you haven't aggressively and extensively promoted them, then you're leaving valuable links and relationships on the table.

Thought leaders and subject matter experts. 

Are there thought leaders and subject matter experts in your organization? Do they have time to write or in some other way share their expertise with the market? These linkable assets could generate links in the form of interviews, guest posts, and quote contributions to industry news publications.

Partner relationships.

Do you have business partners, vendors, customers, and technology licensees? Each of these represents a potential link in the form of testimonials, published client lists, and "powered by" buttons. Gather a list of your vendors and partners, and look for ways to acquire (and give) links to all of them. Think interviews, think link requests for their vendors and partners pages, and think updated "powered by" badges.

Job listings, events and coupons. 

If your organization consistently publishes job openings, puts on events, or launches new products, then you've got quite a few link opportunities open to you. Colleges and industry vertical sites are sometimes willing to link to pages that feature new job openings. Many cities have event calendars that will publish details about your event and post links on their site for sign-up and more information. If you consistently offer coupons to your customers, then you'll find massive numbers of coupon-listing sites, many of which link back.

Consistent publishing via blog, video, podcast, Twitter and more.

Do you or does your organization publish content consistently? These linkable assets open you up to numerous link opportunity types from around your industry -- everything from blog directories, to niche social news sites, to blog lists, to PDF submissions, to distribution sites. In some industries, the fact that your CEO blogs is link-worthy and notable in itself.

Budget.

Money is almost always a linkable asset in that if you have the money, you can offer it to another site in exchange for a link. However, the link opportunities that you can purchase are often easy for competitors to duplicate. Further, some search engines aggressively penalize (in the form of lowered search rankings) purchased links that aren't labeled or coded as advertisements, making them a potentially risky investment that could end up costing far more in damages than they bring in search traffic. Some sites, such as directories, require a budget as well.


































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The big question that is often asked about social media when it comes to investing money, resources and time is “what is the return on investment?”

Some pundits will say that is not the right question because it is like asking “what is the ROI on your phone?”. Others will say social media should stand up and be measured in its own right. The challenge though is that we live in a multi-channel marketing world and the path to your sales door for your product is not a straight path and easy to measure.

It is not unusual for a company or brand to have the following digital channels and tactics that are all engaging, marketing and selling.

• Email
• Paid search ads
• Organic search results
• Facebook
• Twitter
• Blog
• Slideshare
• LinkedIn
• Pinterest

And I have only just started and haven’t even mentioned Instagram, YouTube, Tumblr or a multitude of other channels.

These are all working to drive the prospect to your business and buy your product or service.

But there is also another question.

Should the first click or the last click get the credit?

In our social and online world seeing that your friend  liked a certain brand could lead you to visit that Facebook page and click on a link that offered a discount for their product that took you to their online store. You didn’t buy but left the site.

A week later you do a Google search for the brand, visite the site and buy the product.

Who gets the credit? Google or Facebook?

Research by Adobe analyzed 1.7 billion visits to the websites of more than 225 U.S. companies in the media, retail, and travel industries. It shows that the ROI for social increases significantly if the first click attribution is accepted.

“Using first-click attribution for the retail websites we analyzed, the average visitor from social media sites delivered $1.13 in revenue. In contrast, when using last-click attribution, the average visitor from social media generated $0.60”

In the end both contributed.

Is social media about engagement or selling?

“Social media’s” main role in this online marketing game is revealed by the first word in the  phrase. It is about engaging first and selling second. It is human and social. Do this well and selling your product becomes easier. Your content will define your brand. It is achieved with images, videos and content that humanizes your business.

Social media’s value is not always captured by first-click or last-click attribution models. This value includes:

• Brand awareness
• Customer loyalty
• Engagement through social conversations
• Engagement due to content
• Offline channel transactions
• Personal referrals due to awesome content that adds value

These are hard to put a value against but they are real but soft metrics and should be in your marketing tactics tool box.

10 Examples of Social Media ROI

So what has been the results achieved from social media marketing? Here are a few examples.


Infographic source: psoshul.com

So what about you?

How do you use social media? Is it more about engaging than selling?

Does your CEO need more hard facts and wants to see the ROI before they commit the resources and cold hard cash or is creating brand awareness and customer loyalty valued?

Look forward to reading your stories in the comments below.




































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The web was dominated for a decade by two key elements. Search engines and content.

If you wanted  information you asked Google. It was simple.

This led to the rise of a new industry called “search engine optimization” or if you love acronyms “SEO”. Experts good, bad and scammy emerged from the web mist to offer your website the holy grail of being ranked number one on a Google search result page. This was important because that gave you 40% of all clicks. Ranking number one could mean the success or failure of your online business.



This led to dubious practices and activities and content farms that just replicated content popped up. Unique and interesting information was being buried and overwhelmed by poor duplicate content.

Google decided to change the game as their search results were becoming more irrelevant and of lower quality.

They decided to work out ways to identify great content through social signals (hence the launch of Google+) and other technologies that rewards the content creators and not the content copiers.

Google got smarter. The web became more human.

Content on purpose 

Content creation on a smarter and social web requires you to ask some questions. So before we start writing our next piece of copy we better stop and ask ourselves what its purpose is when published on the Internet.

• Is it fresh and unique, or are we just adding to the duplicates, risking to get penalized?
• Is it readable and persuasive, or it pushes our readers away?
• Does it answer the questions the readers ask, or are we wasting their time?

Writing a high quality copy requires thorough research on the subject, taking you to all sorts of blogs and articles people from all around the globe have shared, but sadly, this pile of content often consists of far too many articles that fail to comply with the three goals we mentioned above. Not that these three goals of a quality copy are all we should meet, but if you want to truly grab the interest of your target audience, you should give them a second thought before you or your marketing team decide to publish the next post.

Since Google Panda was launched  you should be aware of duplicate content on your website, so writing the unique and quality content is extremely important, with free duplicate content checker PlagSpotter you can find out who steals your works without citing you.

Google is changing copywriting

It is true that Google’s algorithmic updates have caused many transformations in SEO copywriting. We all need to align the way we write with these constant changes. But, instead of us trying to stay one step ahead of the search engine equations, we can create our content with our human audience in mind, and meet them at the finish line.

Google will always have good user experience as their primary goal, and each update they make will be in the direction of better understanding of the content from a human perspective. If you guide your copywriting to provide what your readers look for, not only that you’ll get more loyal audience that loves to come to your website and read what’s new, but Google will also award your actions with a higher ranking in their search result pages.

So how should you write?

Here’s what you should ask yourself before you publish your writing on the Internet:

#1. Would my friends or colleagues walk away if I read this to them?

Read your copy out loud to better understand the flow for each sentence and paragraph and to see if the content is interesting enough to capture the interest of an audience. This will also allow you to clean up your typos, punctuation errors and unnecessary words.

#2. Do the headlines in the copy explain enough about its content?

If somebody reads only the headers of your article, will they understand what the article is about and what is its main idea? Ideally, the headlines should, provide transition and a description for each of the paragraphs.

#3. Are the keywords repeating too often?

When writing content for the Internet there must be some focus on the important keywords, but the density should always float somewhere in between 1% and 3% if we don’t want the writing to sound forced or spammy.

#4. Are my intentions being honest as a writer?

Why are you writing this copy? What is your purpose with it? Is it a complete plagiarism, or an effective idea sharing? Provide your readers with links to other websites, articles, pictures or videos related to your content to be able to achieve better SEO.

#5. Does the copy offer anything new to the readers?

This question builds off the previous point – will those who read your writing learn something new? Your content should match your goal of satisfying the curiosity your audience has on the particular subject. Only new, fresh and organic content is the way to more quality visits and better rankings.














































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The demand for fresh and high-quality articles on websites is at an all-time high.

Since Google’s Panda and Penguin algorithm updates in 2011 and 2012, content that uses spam SEO practices has been penalized and quality is ever more crucial. Although keeping a news site or a blog up to date with fresh daily content is important and an effective way to generate traffic, your website must also have a solid backbone of  ‘evergreen’ content – or stuff that will not go out of date so easily – to stay relevant.

Evergreen content is content that has endurance and longevity.


What is evergreen content?

You have perhaps heard about evergreen content from industry experts who seem to have fallen in love with the term. They will tell you that it is vital to your blog’s overall success. Evergreen content  covers topics that are always relevant whenever they have been posted. It is written with the goal of driving traffic to a website for a long period of time. Examples of these would be “Tips” and “How-to” posts that retain their value, unlike news content which relies timeliness.

Importance of evergreen content to business?

Most small businesses find it difficult to stick to a blogging schedule, as it takes time and money. As a result, people often write a selection of articles when they get the time and then post them over the coming weeks, without having to worry about tying into the day’s news. It thus sounds more practical as well as business-like to create articles that have no expiration date.

From a blog management standpoint, evergreen content is effective as these posts will continue to be relevant and receive visitors. Creating evergreen content is a powerful way of building your business’ online presence and audience.

Writing perpetually relevant content is not that difficult. It’s just a matter of searching for an interesting topic that fits your business.

To get you started, here are some guidelines to consider:

#1. Choose timeless topics

When choosing a topic for your evergreen post, remember the K.I.S.S rule (Keep It Simple and Sweet). Never choose topics that are too broad, as they must be thoroughly explained, which can make them far too long. Take note that a typical online reader will scan your website looking for keywords and sentences that match the information they are seeking.

In 2008, Nielsen reported that “79 percent of searchers scanned Web pages and they only read 20-28 percent of the words on the page.” Thus, if the readers found that your article is not relevant to them within the first few seconds, then expect them to be clicking the back button.

#2. Give the content depth

Research extensively about your chosen topic. Start by reading up on the subject on Wikipedia, then see what else the web can turn up. Although you’ve done your research, this does not mean that you can confuse your readers with jargon. Remember to write for your market. If your content is for beginners, avoid technical terms that could scare them off. Simplicity is the key to all effective writing. Consider reading 8 Essential Habits for Effective Writing on how to be an effective writer
for a more productive writing experience.

#3. Present your content with visuals

As the online marketing game becomes more competitive, business marketers are finding that interesting content isn’t just about what you say, but also how the information is presented. Content that includes appealing visuals such as photos, videos and graphs (to name a few) will help tell the story you are trying to convey.

In fact, in a study conducted by Florida’s Poynter Institute in May 2004, researchers found out that “images (photos and graphics) were viewed more than text. Photos attracted more attention than graphics. Sixty-four percent of the photos were viewed for about one-and-a-quarter second, on average. Graphics (other than banner ads) were viewed 22 percent of the time, and received about a second’s attention.” So if you’re planning to write tutorials or tips then consider searching for videos or photos to make your content more effective.

So what are you waiting for?

Maintaining a blog for your website often entails a lot of decision making, especially when it comes to deciding what topic to discuss. Remember that “creating content that is just as useful five years down the road as it was the day it was published is not easy, but it’s possible.”

So start investing in evergreen content now to build your brand’s online presence.





















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In an age where content is the new gold standard of web-related and social media marketing; it’s time to start producing great content or find someone who can.

Content marketing is part art and part science. It needs to touch hearts and minds.

Anyone can write, the real feat comes not from putting words on paper, but from producing artistically crafted and genuinely interesting pieces of content that evoke a desired emotion from your readers. In Internet marketing, that’s done by creating something informative that leads your customers to a desired action.

Just because anyone has the ability to put words on paper, doesn’t mean they can deliver your message in a concise and convincing manner. Everyone has the ability to write, but that doesn’t mean everyone is a good writer. Quite the contrary, actually. If you’re someone who isn’t confident in your writing ability, it’s time to look for outside help.

But what exactly are you looking for when it comes to hiring a content production specialist?

I get asked this question all the time, so I wanted to take a second to explain exactly what I’m looking for when I’m seeking writing help.

Timeliness

Deadlines are nearly as important as the actual content the writer produces. If you can’t be on time, then you’re just causing more work for me and I can’t have that. I don’t have time to chase you down looking for content that I assigned a week ago and I’m sure most business owners feel the same way.

Voice

A good writer has a definitive voice. In short, you can typically tell they wrote something by their style and delivery. I tend to avoid generic content writers as they are a dime a dozen. I’m looking for something distinctive in a writer’s delivery and ability to tell a story. This writer stands out from the pack by being creative, unique and a cut above the rest.

It’s a hard characteristic to describe, but you’ll know it when you see it.

Adaptability

Writing academic papers might require a more fact-driven and dry approach than producing blog content. A good writer knows how to differentiate the two. Good writers are able to adapt their voice and style based on where the content is being published. Bad writers carry the same style across all formats and this doesn’t really lend itself to producing content across multiple channels. They might be great at blogging, but you’ll need a second writer to produce whitepapers, e-books or research papers.

I typically like writers who are adaptable enough to create content across multiple channels as well as in different formats.

Research

The best content uses statistics or facts to drive home the point the writer is trying to convey. Does your writer use numbers or facts in his writing? If it looks like the writer could open up Word and write the article without referencing anything, the content generally isn’t up to the standard we’re looking for. We want someone who can research any topic in order to produce a great piece of content.
Obviously they aren’t going to be experts at everything, but you won’t be able to tell based on their writing alone.

Availability

I don’t want a writer who is booked solid weeks in advance. I need someone that has the flexibility to deliver content when I need it. We’re not talking about placing unreasonable demands on time, but a 500-word blog post isn’t something I want to wait a week for. If the writer can’t turn around most short projects within 48 hours or so, I tend to move on to those who can. This is one of the most profound arguments for hiring professional, full-time writers rather than hobbyists and those that use content as a means to derive a second form of income.

Finding writers isn’t easy, and finding good writers is exponentially harder. It’s much easier to retain a good writer once you have him, than it is to find another one once he moves on to greener pastures. Find yourself a writer that produces above average content and do whatever it takes to keep him happy. In the age of content marketing, it’s a writer’s world; we’re just living in it.
























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If you have a website or a blog, you engage in content marketing every time you publish a page or post – whether you realize it or not.

As the business world continues to evolve with the Internet age, content blogging has become a booming market. However, many small businesses are making a lot of avoidable mistakes or simply missing out on an opportunity to get the most out of their expensive content.

If you own a site or blog, you know how expensive and time-intensive getting quality content published can be.

So get the most out of your content and avoid these costly mistakes.

 #1. No Plan

The first and most obvious content marketing problem is the complete lack of a plan. Most firms have a short term plan at best – they might know what the next few blog posts will be or what pages on their site need to be added.

But what about the big picture? How is your content adding value? Does your content coach a potential customer into and through the sales funnel? Are you tracking responses to your content so you can improve as you go?

These are just a few questions to get you started. The point is to get a plan on paper that goes beyond the next few weeks’ worth of content.

#2. Wrong Purpose

Content writers can fall into many traps that steal them away from the actual goal of content. Content writing is not about the writer, a random topic, or a selling point. All of these types of writing will frustrate and alienate your readers. The goal of content writing is to spread valid professional advice about a topic that relates to your business. Think about your audience. Who do you want to read your content? Then ask this audience what topics they wish to read about. Your readers might then become customers if you establish yourself as an expert in your business field.

The purpose is not to make a quick sell. Content comes in many forms, but the goal is to create value. This can look like a FAQ section on your site, how-to guides for troubleshooting, or general industry information. Avoid salesy content at all cost.

#3. Unprofessional

Businesses sometimes forget to make sure their content writing is professional. Content writing does need to be grammatically correct, clear, and valid. Your content should be interesting, engaging, and meaningful to your readers. Hiring an ad agency or PR firm is not always a good way to solve this problem unless they have specific training in content writing. Invest in a service or writer who will be worth your time and money.

 #4. Social Media

Publishers will have one of two problems with social media. Either they will never use it and lose all the potential marketing benefits or they will rely too heavily on it to do all the marketing for them. Content needs to be consistently spread through social media outlets, but it must be valuable to your readers and be professionally written.

Encourage readers to share your content using social media buttons on your site by using Twitter and other social media techniques to share your news. But you must understand, they will only share high-value content.

#5. Search Engine Optimization

One of the many reasons to engage in content marketing is to improve your search engine rankings – a process called search engine optimization (SEO). But a common problem with a content marketing campaign is that it does not properly incorporate the latest SEO techniques.

This is an industry in and of itself. Very few inexperienced staff will be able to fully take advantage of up-to-date SEO information. At a minimum, you’ll want to engage an SEO professional to get you some policy in place regarding how to publish your content and best-practices for any social media content you publish. Ideally, you can have an SEO expert involved from start to finish so they can monitor progress and adapt your campaign on the fly.

#6. Untapped Resources

Another common content marketing mistake is failing to use your company’s resources. Get creative with your content and find ways to incorporate your business’s specific strengths and expertise. Have your employees come up with ideas and even write articles for you. The more you set your company apart, the more likely your customers and readers will get behind your content and eventually your company.























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