Most progressive and “cool” companies and brands have embraced social media. They created a Facebook page, a Twitter account and even have a YouTube channel.



If they are real marketing pioneers then they may even have learned how to spell Instagram and know that “pinning” is not just something done by the grannies at the weekly sewing club.

The “geniuses” even know that “Vine” is not just something that grows in the fields of France that leads to much glass clinking, bad jokes and wild dancing.

So the power of social media has been identified to assist and even supercharge creating online brand awareness through the leverage of  ”crowd marketing” that is facilitated by customers and fans sharing your content.

The smart cookies even know that unique fresh content that is popular and resides on your website can provide better search results. Key terms that people use to find your product or service may even appear on page one of Google if your content and search strategy is integrated and honed.

That is gold for any brand.

The challenges

But despite the opportunities there are many challenges.

Creating great content takes time and resources and many organisations have started the journey with enthusiasm but have given up in desperation. They drew up the plan but realised it was a Mount Everest. Blogs were designed and launched but are now desolate and haven’t seen a published post for months. Twitter accounts were started but the tweets are missing and followers are few.

This is due to many factors such as lack of inspiration, the sustained effort needed and the persistence required.

I know what discipline, skill and passion is needed. For the last four years I have painstakingly built this blog on the back of content and technology that has taken me to the teetering edge of keyboard throwing, mouse hurling and laptop launching.

But there are some solutions emerging to help in the battle of content creation and being visible amongst the universe of half a billion websites and blogs.

A solution

For the last 18 months I have been involved in a journey to find a solution to those challenges with a company called Shuttlerock.

It provides a powerful easy to use platform that helps you easily create content that keeps your website and blog fresh, relevant and engaging. It enables your customers, supporters, staff and fans to interact with your website.

Here is a video overview of the concept of how the Shuttlerock software works.

Introduction to Shuttlerock from Shuttlerock on Vimeo.

It is a solution that builds great content for your domain and not just Facebook.  It drives views and engagement to the platform you own.

How does it work?

Shuttlerock is a white label photo and content sharing platform embedded on your website. It allows you to generate, curate and publish photos and stories. It means that your website is no longer one dimensional; it’s now multi-dimensional using customers, staff and partners and their social channels to bring your site to life.



What are the key benefits?

The platform was born out of the frustration of creating content, watching Facebook nabbing all the good photos and not being able to create engagement and content curation at scale.

Here are the key benefits that highlight how it it will assist you with the marketing of your business on a social web that craves fresh unique content.

• More high quality engagement leading to more sales. This is created by the generation of ‘real’ content from ‘real’ people. This “is” content marketing.
• Better interaction with customers AND their friends: a social platform on “your” website. And more control of the customer relationship, content and conversations.
• Creates an on-going source of fresh content which you can share to your company’s social channels.
• Higher search engine rankings. Search engines require fresh content and they rate the social conversations that Shuttlerock encourages.
• Helps you build a valuable email list of your customers and their friends

The key features

The ShuttleRock “software as a service” platform has some powerful features to help you tap into the power of your fans (if you are a sports brand) and followers or customers that love creating content, whether that is a tweet, a photo or other media.

Here are the key features.

1. Content board

It takes minutes to create a content board and you decide whether it’s open to the public or staff only, whether it’s open to voting or not and where it appears on your page.



2. Easily add photos to your site

It’s simple, two-step uploading from a range of sources. No more messing around with cumbersome content management systems or resizing images.



3. Search engine optimisation

Photos are renamed using pre-determined key words to help with SEO.

4. Automatic onsite content creation

Automatic content generation including the hash tags from Twitter, Instagram and Flickr and geotagging.

5. Mobile apps

Content collection doesn’t have to wait to be sent from your computer but content collection can be from a smart phone including Android and Apple.



6. Content publishing control via moderation

Moderation is provided which allows you to accept or reject photos, edit comments or change which board the image appears in before publishing.



7. Prompted sharing

Each time someone shares a photo your brand is centre stage and each share encourages people back to your website.



8. Update multiple social networks at once

You no longer need to chase several channels. Shuttlerock lets you update multiple social networks at once. Create a schedule of posts to your company Facebook pages so something is posted every day even when you have the day off.

9. Demographics and statistics measurement

Demographic information and statistics are presented in an easy to view graph for quick analysis.

10. Integration with 3rd party platforms

Integration with 3rd party platforms including Facebook, Mailchimp and Instagram.

11. Easily create and run a competition

The Shuttlerock content boards create a reason for your customers to send a message to their friends about your business – and drive them to your website.



Some results

The Shuttlerock platform has been added to the marketing toolkits of companies in a range of industries including sports teams, retailers, travel & tourism, real estate and many more.

Some results.

• Progear photography generated 770 shares in the first month getting their brand in front of 77,000 of their customers’ friends.
• Black Cat Cruises created 850 photos in 6 months and lifted their user sessions and online sales by 50% year on year.
• The Queensland Reds football team generated 233 images from 7 content boards in their first 30 days.
• Jucy car rentals increased their Google rankings for ‘Christchurch rental car’ from the second page of Google at #13 to page one at position 3.

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If you have a website or a blog, you engage in content marketing every time you publish a page or post – whether you realize it or not.

As the business world continues to evolve with the Internet age, content blogging has become a booming market. However, many small businesses are making a lot of avoidable mistakes or simply missing out on an opportunity to get the most out of their expensive content.

If you own a site or blog, you know how expensive and time-intensive getting quality content published can be.

So get the most out of your content and avoid these costly mistakes.

 #1. No Plan

The first and most obvious content marketing problem is the complete lack of a plan. Most firms have a short term plan at best – they might know what the next few blog posts will be or what pages on their site need to be added.

But what about the big picture? How is your content adding value? Does your content coach a potential customer into and through the sales funnel? Are you tracking responses to your content so you can improve as you go?

These are just a few questions to get you started. The point is to get a plan on paper that goes beyond the next few weeks’ worth of content.

#2. Wrong Purpose

Content writers can fall into many traps that steal them away from the actual goal of content. Content writing is not about the writer, a random topic, or a selling point. All of these types of writing will frustrate and alienate your readers. The goal of content writing is to spread valid professional advice about a topic that relates to your business. Think about your audience. Who do you want to read your content? Then ask this audience what topics they wish to read about. Your readers might then become customers if you establish yourself as an expert in your business field.

The purpose is not to make a quick sell. Content comes in many forms, but the goal is to create value. This can look like a FAQ section on your site, how-to guides for troubleshooting, or general industry information. Avoid salesy content at all cost.

#3. Unprofessional

Businesses sometimes forget to make sure their content writing is professional. Content writing does need to be grammatically correct, clear, and valid. Your content should be interesting, engaging, and meaningful to your readers. Hiring an ad agency or PR firm is not always a good way to solve this problem unless they have specific training in content writing. Invest in a service or writer who will be worth your time and money.

 #4. Social Media

Publishers will have one of two problems with social media. Either they will never use it and lose all the potential marketing benefits or they will rely too heavily on it to do all the marketing for them. Content needs to be consistently spread through social media outlets, but it must be valuable to your readers and be professionally written.

Encourage readers to share your content using social media buttons on your site by using Twitter and other social media techniques to share your news. But you must understand, they will only share high-value content.

#5. Search Engine Optimization

One of the many reasons to engage in content marketing is to improve your search engine rankings – a process called search engine optimization (SEO). But a common problem with a content marketing campaign is that it does not properly incorporate the latest SEO techniques.

This is an industry in and of itself. Very few inexperienced staff will be able to fully take advantage of up-to-date SEO information. At a minimum, you’ll want to engage an SEO professional to get you some policy in place regarding how to publish your content and best-practices for any social media content you publish. Ideally, you can have an SEO expert involved from start to finish so they can monitor progress and adapt your campaign on the fly.

#6. Untapped Resources

Another common content marketing mistake is failing to use your company’s resources. Get creative with your content and find ways to incorporate your business’s specific strengths and expertise. Have your employees come up with ideas and even write articles for you. The more you set your company apart, the more likely your customers and readers will get behind your content and eventually your company.























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